Welcome to Electrum! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. Use of Website
You agree to use the Electrum website for lawful purposes only. You must not engage in activities that infringe on the rights of others or violate any laws. Unauthorized use of this site may give rise to a claim for damages and/or be a criminal offense.
2. Product Information
Electrum strives to provide accurate information regarding our products. However, we do not warrant that the product descriptions, images, or other content on this site are error-free or complete. If a product is listed incorrectly, we reserve the right to correct any errors and cancel orders if necessary.
3. Pricing and Payment
All prices listed on our website are in U.S. dollars. We reserve the right to change pricing without notice. Payment for purchases must be made at the time of order, and we accept major credit cards and other online payment methods as specified on our checkout page.
4. Shipping and Returns
We offer standard and expedited shipping options within the USA. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund, subject to our return policy. The product must be in its original condition for a full refund.
5. Warranty
Electrum products come with a standard two-year warranty. For details about warranty coverage or to file a warranty claim, please refer to our Warranty Policy.
6. Limitation of Liability
Electrum is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. We provide our products "as is" and "as available," without warranties of any kind beyond those expressly stated.
7. Governing Law
These terms and conditions are governed by the laws of the United States. Any disputes arising under these terms will be subject to the jurisdiction of U.S. courts.
For any questions regarding these terms, please contact us at support@electrum.com.
Privacy Policy
Effective Date: October 3, 2024
At Electrum, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.
1. Information We Collect
We collect personal information you provide when you:
Make a purchase (e.g., name, email, shipping address, payment details)
Subscribe to our newsletter or contact us (e.g., email address)
Visit our website (e.g., IP address, browsing behavior, cookies)
2. How We Use Your Information
We use your personal information to:
Process orders and payments
Provide customer service and support
Send updates, promotional materials, and product information (with your consent)
Improve our website and user experience
3. Sharing Your Information
We do not sell or share your personal information with third parties, except:
To trusted service providers (such as payment processors or shipping companies)
When required by law or to protect Electrum’s legal rights
4. Data Security
We use industry-standard security measures to protect your personal data. While we strive to secure your data, no system is completely foolproof, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access, correct, or delete your personal data
Opt-out of marketing communications at any time
Request a restriction on the processing of your data
To exercise your rights, please contact us at privacy@electrum.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.